AT AFRE STUDIOS WE ARE COMMITTED TO PROVIDING OUR CLIENTS WITH HIGH-QUALITY COACHING AND CONSULTING SERVICES THAT EMPOWER THEM TO ACHIEVE THEIR GOALS AND ASPIRATIONS IN THE ONLINE WORLD. WE UNDERSTAND THAT SOMETIMES CIRCUMSTANCES MAY CHANGE, AND YOU MAY NEED TO REQUEST A REFUND FOR A PROGRAM OR ASSIGNMENT YOU HAVE PURCHASED FROM US. WE WANT TO MAKE THIS PROCESS AS TRANSPARENT AND STRAIGHTFORWARD AS POSSIBLE.
1. REFUND ELIGIBILITY
IN CASE THE PAYMENT IS SUCCESSFUL AND YOU ARE NOT PROVIDED THE COURSE ENTITLEMENT OR THE COURSE LINK IS NOT ACCESSIBLE, YOU CAN REQUEST A REFUND OR WE CAN GRANT THE ENTITLEMENT TO YOU FROM OUR END
WITHIN 7 DAYS: REFUND REQUESTS MUST BE MADE WITHIN 7 DAYS FROM THE DATE OF PAYMENT. AFTER THIS PERIOD, WE WILL NOT BE ABLE TO PROCESS A REFUND.
2. HOW TO REQUEST A REFUND
TO REQUEST A REFUND, PLEASE FOLLOW THESE STEPS:
A. CONTACT CUSTOMER SUPPORT: REACH OUT TO OUR CUSTOMER SUPPORT TEAM VIA EMAIL AT FLUX-SUPPORT@AFRESTUDIOS.COM . PLEASE PROVIDE YOUR NAME, ORDER NUMBER, AND A DETAILED EXPLANATION OF WHY YOU ARE REQUESTING A REFUND.
B. REVIEW PROCESS: OUR CUSTOMER SUPPORT TEAM WILL REVIEW YOUR REQUEST WHICH CAN TAKE UPTO 10 BUSINESS DAYS AND MAY REACH OUT TO YOU FOR ADDITIONAL INFORMATION OR CLARIFICATION IF NECESSARY.
C. REFUND APPROVAL: IF YOUR REQUEST MEETS THE ELIGIBILITY CRITERIA, AND IT IS APPROVED, WE WILL PROCESS YOUR REFUND WITHIN 10-14 BUSINESS DAYS. YOU WILL RECEIVE AN EMAIL NOTIFICATION ONCE THE REFUND HAS BEEN ISSUED.
3. CONTACT INFORMATION:
IF YOU HAVE ANY QUESTIONS OR NEED FURTHER ASSISTANCE REGARDING OUR REFUND POLICY, PLEASE CONTACT US:
EMAIL: FLUX-SUPPORT@AFRESTUDIOS.COM
4. CHANGES TO THE REFUND POLICY:
AFRE STUDIOS RESERVES THE RIGHT TO MODIFY OR UPDATE THIS REFUND POLICY AT ANY TIME. ANY CHANGES WILL BE EFFECTIVE IMMEDIATELY AND WILL BE POSTED ON OUR WEBSITE.
YOUR SATISFACTION IS OUR TOP PRIORITY AT AFRE STUDIOS, AND WE ARE DEDICATED TO ENSURING YOU RECEIVE THE BEST POSSIBLE COACHING AND CONSULTING SERVICES. IF YOU HAVE ANY CONCERNS OR ISSUES, PLEASE DON’T HESITATE TO REACH OUT TO US. WE APPRECIATE YOUR TRUST IN US AND ARE HERE TO ASSIST YOU EVERY STEP OF THE WAY.